Pricing
Free for the family. Pay once, in a crisis.
Unlimited family members and the medication safety flags are free, and they stay free. A care crisis is sharp and short, so Wayluma charges once for the stretch you need it, with no subscription. When the denial or the renewal arrives, one flat payment reads the whole pile for 90 days.
Wayluma Free is open now. The Crisis Pack isn’t for sale yet. Join the waitlist and we’ll email you when checkout opens. The price shown is a starting point, and the first families help us confirm it.
Wayluma Free
Your whole family on one page, at no cost.
$0
Free, and it stays free. The floor, never the bait.
Start Free- One shared care circle with unlimited family members, so every sibling, spouse and in-law can join at no cost
- Plain-language readings of everyday paperwork, like after-visit summaries, medication lists and lab results, for up to 5 documents a month
- A medication list with “worth asking the pharmacist about” flags; the grounding check and safety flags come with every plan
- Shared appointments and one family timeline
- Every answer ends with the office that decides: Medicare, your state Medicaid office, Social Security or a free SHIP counselor
Wayluma Crisis Pack
For the denial, the discharge or the renewal. Read the whole pile before the deadline does.
$29 once
One payment opens a 90-day stretch, then you’re back on Free; buy again only if another crisis comes. No subscription and no auto-renew. For a parent on both Medicare and Medicaid with an ongoing case, an optional $149/year keeps it open. Not for sale yet: join the waitlist, and the price is a starting point we’ll confirm with the first families.
Join the Waitlist- Everything in Free, with unlimited document readings for 90 days
- The deep Medicare and Medicaid coverage reader for your parent’s own Medicare Summary Notice, plan EOB, annual plan-change notices (ANOC/EOC) and prior-auth or denial letters, explaining in plain words what’s covered and what it’ll likely cost
- Appeal rights, shown calmly: the right and the deadline printed on the document, plus the office that handles it. Whether to appeal stays your family’s choice.
- A fast-appeal flag when a “care is ending” notice arrives (the hospital’s Important Message or a NOMNC), pointing to the number on the notice and its short window the night it lands
- Help programs named, with who checks eligibility: the Medicare Savings Programs (QMB, SLMB, QI), Medicaid for people on both programs, Extra Help (LIS), PACE and free SHIP counselors. Never “you qualify.”
- A QMB billing flag: if your parent is in QMB, a bill for Medicare cost-sharing may be improper, so Wayluma marks it “worth questioning” and names who to call
Wayluma for operators & senior-living communities
In developmentA version with a person in the loop, paid for by senior-living operators and caregiver benefit programs so the family pays little or nothing. Whoever pays, Wayluma sends families to the same free offices and never steers a plan choice.
“Then I’ll just call SHIP. It’s free.”
You should. A free SHIP counselor is the best human help there is for Medicare questions, andWayluma points you to one on every screen: shiphelp.org, 877-839-2675.
But a counselor’s office opens at nine, and a call covers one question at a time. Wayluma reads the whole stack the night before: Mom’s statement, the plan’s EOB, that denial letter. It tells you which is which and what each one means, and it finds the appeal deadline on page two. You pick up the phone with time left and the right questions ready.
We’re the smoke detector, not the fire department. Wayluma gets your family ready for that call. It never replaces it.
Side by Side
What each one is for.
The free options are good, and Wayluma sends you to them. Here’s where Wayluma earns its keep, and where it doesn’t.
| What you need at 11pm | Wayluma | Free SHIP counselor | Generic AI | Human concierge |
|---|---|---|---|---|
| Reads your specific pile of mail | Yes | By phone, one at a time | Yes, but ungrounded | Yes |
| There at 11pm, before tomorrow’s deadline | Yes | Office hours | Yes | Usually no |
| Refuses to invent a number, date, or deadline | Yes, a grounding check | Yes | No such check | Yes |
| Never says “you qualify,” and names the office that decides | Yes | Yes | No such rule | Varies |
| One shared view for the whole family, across states | Yes | No | No | Sometimes |
| Free | Free tier | Yes, fully | Yes | Only if your plan offers it |
| Unbiased: no one pays it to steer you | Yes | Yes | Yes | Depends who pays |
SHIP is the best human help there is for this, with a free counselor in all 50 states, and Wayluma points you to one on every screen (shiphelp.org · 877-839-2675). Wayluma reads tonight’s pile and finds the deadline, so your family walks into that call with the paperwork already sorted.
Wayluma shows you the door and the phone number — only the office named on each card (your state Medicaid office, Social Security, the plan, or Medicare) can confirm what applies to your parent. It never tells you that you qualify and never gives medical or legal advice.
Wayluma helps your family organize and understand documents. It is not a doctor, nurse, or pharmacist, and it does not give medical advice. Always confirm anything about medications, treatment, or coverage with the right professional.